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    We look forward to connecting with you. Learn how to contact us by phone, fax, mail or email below. In addition, check out the Frequently asked questions page to review answers to a variety of commonly asked questions.  

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    Call

    Jackson

    (877) 565-2968 Values & contract information
    24-hour Automated    		  
    (800) 644-4565  Contract Owners
    M-F, 8 a.m. - 7 p.m. ET    		  
    (517) 381-5500 General Information
    M-F, 8 a.m. – 7 p.m. ET    		  

    Jackson of NY®

    (800) 599-5651 Values & contract information, contracts purchased through brokerage firm or broker-dealer
    24-hour Automated    		  
    (888) 464-7779 Contracts purchased through savings and loan, or a credit union
    M-F, 8 a.m. – 7 p.m. ET    		  
    (888) 965-6569 All other contracts
    M-F, 8 a.m. – 7 p.m. ET    		  

    Mail

    Jackson 

    Mailing Address:
    Jackson
    P.O. Box 24068
    Lansing, MI 48909-4068    		 Overnight Mailing Address:
    Jackson
    1 Corporate Way
    Lansing, MI 48951    		  

    Jackson of NY®

    Mailing Address:
    Jackson of New York
    P.O. Box 24068
    Lansing, MI 48909-4068    		 Overnight Mailing Address:
    Jackson of New York
    1 Corporate Way
    Lansing, MI 48951    		  
    Premium Payments Mailing Address:
    Jackson of New York
    P.O. Box 30902
    Lansing, MI 48909-8402

    New Business

    Mailing Address:
    Jackson
    P.O. Box 30314
    Lansing, MI 48909-7814    		 Overnight Mailing Address:
    Jackson
    1 Corporate Way
    Lansing, MI 48951

    Fax

    Jackson

    (800) 701-0125 Variable Annuities
    (517) 706-5519 All Other Annuities
    (517) 706-5552 Life Insurance

    Jackson of NY®

    (800) 701-0125 Variable Annuities
    (517) 367-4669 Fixed Annuities & Life Insurance

    Reassure Policy Holders

    Reassure America Life Insurance policy holders, please continue to contact your current service provider at the address and phone number listed on your previous correspondence

    Call

    Jackson

    (800) 644-4565 Service Center
    M-F, 8 a.m. – 7 p.m. ET
    (800) 644-4565 24-hour Automated Contract Information/Values
    (800) 711-5653 Sales Desk
    (For Financial Professionals Only)
    M-F, 8 a.m. – 7 p.m. ET

    Jackson of  New York

    (800) 599-5651 Values & contract information, contracts purchased through brokerage firm or broker-dealer.
    (800) 599-5651 24-hour Automated Contract Information/Values
    (888) 965-6569 All other contracts
    M-F, 8 a.m. – 7 p.m. ET

    Mail

    Jackson

    Mailing Address:
    Jackson
    P.O. Box 24068
    Lansing, MI 48909-4068    		 Overnight Mailing Address:
    Jackson
    1 Corporate Way 
    Lansing, MI 48951

    Jackson of New York

    Mailing Address:
    Jackson of New York
    P.O. Box 24068
    Lansing, MI 48909-4068    		 Overnight Mailing Address:
    Jackson of New York
    1 Corporate Way 
    Lansing, MI 48951
    Premium Payments Mailing Address:
    Jackson of New York
    P.O. Box 30902
    Lansing, MI 48909-8402    		  

    Fax

    Jackson

    (800) 701-0125 Variable Annuities
    (517) 706-5519 All Other Annuities
    (517) 706-5552 Life Insurance

    Jackson of New York

    (800) 701-0125 Variable Annuities
    (517) 367-5669 Fixed Annuities & Life Insurance

    Call

    Jackson

    (800) 644-4565  Service Center
    M-F, 8 a.m. - 7 p.m. ET
    (800) 711-5653  Sales Desk
    (For Financial Professionals Only)
    M-F, 8 a.m. - 7 p.m. ET

    Jackson of New York 

    (800) 599-5651 Values & contract information, contracts purchased through brokerage firm or broker-dealer
    24-hour Automated
    (888) 965-6569 All other contracts
    M-F, 8 a.m. – 7 p.m. ET

    Mail

    Jackson

    Mailing Address:
    Jackson
    P.O. Box 24068
    Lansing, MI 48909-4068    		 Overnight Mailing Address:
    Jackson
    1 Corporate Way 
    Lansing, MI 48951

    Jackson of New York

    Mailing Address:
    Jackson of New York
    P.O. Box 24068
    Lansing, MI 48909-4068    		 Overnight Mailing Address:
    Jackson of New York
    1 Corporate Way 
    Lansing, MI 48951
    Premium Payments Mailing Address:
    Jackson of New York
    P.O. Box 30902
    Lansing, MI 48909-8402    		  

    Fax

    Jackson

    (800) 701-0125 Variable Annuities
    (517) 706-5519 All Other Annuities
    (517) 706-5552 Life Insurance

    Jackson of New York

    (800) 701-0125 Variable Annuities
    (517) 367-5669 Fixed Annuities & Life Insurance

    If you received a suspicious email, text, or call claiming to be from Jackson, please complete and submit this form. We will contact you only if additional information is required. If you cannot access your account or suspect someone else has gained access to it, please contact us at (877) 565-2968.

    Our locations

    Jackson National Life Insurance Company 
    1 Corporate Way
    Lansing, MI 48951
    Jackson National Asset Management, LLC 
    and PPM America, Inc.
    225 West Wacker Drive
    Suite 900 (JNAM), Suite 1200 (PPM)
    Chicago, IL 60606
    Jackson National Life Insurance Company 
    Regional Headquarters and 
    Jackson National Life Distributors LLC
    300 Innovation Drive
    Franklin, TN 37067

    Jackson National Life Insurance Company is a wholly owned subsidiary of Jackson Financial Inc. Jackson Financial Inc. is a publicly traded company. Prudential plc and Athene Life Re Ltd. each hold a minority economic interest in Jackson Financial Inc. Prudential plc has no relation to Newark, New Jersey-based Prudential Financial, Inc.

    Jackson National Asset Management, LLC® (JNAM) is an investment adviser registered with the U.S. Securities and Exchange Commission and is the investment adviser to the “Funds,” which are investment companies (subaccounts) that underlie the Jackson variable products.  Nothing contained herein is investment advice nor a solicitation for investment advisory services.  JNAM is an affiliate of Jackson National Life Distributors LLC and Jackson National Life Insurance Company.

    PPM America, Inc. is an affiliate of Jackson National Life Distributors LLC. PPM America, Inc. is an indirect, wholly owned subsidiary of Jackson Financial Inc. Jackson Financial Inc. is a publicly traded company. Prudential plc and Athene Life Re Ltd. each hold a minority economic interest in Jackson Financial Inc. Prudential plc has no relation to Newark, New Jersey-based Prudential Financial, Inc.

    Jackson® is the marketing name for Jackson Financial Inc., Jackson National Life Insurance Company®, and Jackson National Life Insurance Company of New York®. Jackson National Life Distributors LLC, member FINRA.