We set expectations of our suppliers, which we expect all suppliers to adhere to while conducting business with, or on behalf of, Jackson. Suppliers are expected to adhere to the following:
- Professionalism
- Cooperation
- Recognize and respect diversity
- Communication – that is continuous, frequent, open, honest, clear, and immediate
- Confidentiality – Jackson and its suppliers sometimes share confidential information, usually in the form of written documentation. This information shall only be used to successfully complete work for Jackson. A Non-Disclosure Agreement (NDA) must be executed. Third-party access to this information is unacceptable except upon prior written consent by Jackson.
- Ethics – As a foundation for trust and good-faith relationships, we hold ourselves accountable to high ethical standards.
- Jackson’s Vendor Code of Conduct
To make sure that we work with the best possible suppliers, our selection process may include a review of:
- Supplier capabilities
- Supplier’s ability to agree to Jackson’s contractual documents
- Financial review
- D&B/Dunn & Bradstreet (or comparable) reports
- Customer and/or supplier references
- Credit, criminal and civil court records
- Insurance information
- Judgments and other court actions
- Licensing
- Sanctions
Our Purchasing team works diligently to identify, evaluate, and qualify potential suppliers to support the ongoing needs of our business. Among the goods and services that we commonly buy from external suppliers are:
- Consulting/Professional services
- Contract labor
- Facilities services
- HR/Employee services
- IT software and services
- IT hardware
- Meetings/Events/Conferences
- Office equipment and maintenance
- Office supplies
- Printing
- Promotional Items
Jackson believes in supplier inclusion as it helps to foster competition within our supplier base, generate economic opportunity, and contribute to equitable growth through our purchasing decisions. Wherever possible, we encourage all suppliers to participate in our procurement process to provide goods and services for our business. We are committed to enhancing relationships with all customers, agents, suppliers, and communities while expanding our ability to attract and retain new business.
We look at supplier inclusivity with four (4) main building blocks.
- Advocacy - building awareness around our company’s commitment to include all suppliers.
- Development - supporting efforts to promote capacity building and value creation.
- Procurement - using and leveraging all qualified suppliers when evaluating contracting opportunities.
- Reporting- providing accurate internal and external data throughout the Supply Chain.
We recognize that an inclusive supplier base:
- Supports our commitment to the communities where we live and work.
- Expands the pool of supplier talent, capabilities, and perspectives.
- Helps to create innovative ideas and solutions.
- Addresses the interest of our individual clients as well as our Board and senior leadership.
