Supplier management

Jackson's procurement method

We are committed to procuring the highest quality goods and services at the most efficient pricing available.  Procurement collaborates with business units across the company to select, engage and manage suppliers in support of our company’s strategic objectives, and in line with the regulatory, ethical, and cultural standards of our organization.

 

We set expectations of our suppliers, which we expect all suppliers to adhere to while conducting business with, or on behalf of, Jackson.  Suppliers are expected to adhere to the following:

  • Professionalism
  • Cooperation
  • Recognize and respect diversity
  • Communication – that is continuous, frequent, open, honest, clear, and immediate
  • Confidentiality – Jackson and its suppliers sometimes share confidential information, usually in the form of written documentation. This information shall only be used to successfully complete work for Jackson.  A Non-Disclosure Agreement (NDA) must be executed.  Third-party access to this information is unacceptable except upon prior written consent by Jackson.
  • Ethics – As a foundation for trust and good-faith relationships, we hold ourselves accountable to high ethical standards.
  • Jackson’s Vendor Code of Conduct

To make sure that we work with the best possible suppliers, our selection process may include a review of:

  • Supplier capabilities
  • Supplier’s ability to agree to Jackson’s contractual documents
  • Financial review
  • D&B/Dunn & Bradstreet (or comparable) reports
  • Customer and/or supplier references
  • Credit, criminal and civil court records
  • Insurance information
  • Judgments and other court actions
  • Licensing
  • Sanctions

Our Purchasing team works diligently to identify, evaluate, and qualify potential suppliers to support the ongoing needs of our business.  Among the goods and services that we commonly buy from external suppliers are:

  • Consulting/Professional services
  • Contract labor
  • Facilities services
  • HR/Employee services
  • IT software and services
  • IT hardware
  • Meetings/Events/Conferences
  • Office equipment and maintenance
  • Office supplies
  • Printing
  • Promotional Items

Jackson believes in supplier inclusion as it helps to foster competition within our supplier base, generate economic opportunity, and contribute to equitable growth through our purchasing decisions.  Wherever possible, we encourage all suppliers to participate in our procurement process to provide goods and services for our business.  We are committed to enhancing relationships with all customers, agents, suppliers, and communities while expanding our ability to attract and retain new business.

We look at supplier inclusivity with four (4) main building blocks.

  • Advocacy - building awareness around our company’s commitment to include all suppliers.
  • Development - supporting efforts to promote capacity building and value creation.
  • Procurement - using and leveraging all qualified suppliers when evaluating contracting opportunities.
  • Reporting- providing accurate internal and external data throughout the Supply Chain.

We recognize that an inclusive supplier base:

  • Supports our commitment to the communities where we live and work.
  • Expands the pool of supplier talent, capabilities, and perspectives.
  • Helps to create innovative ideas and solutions.
  • Addresses the interest of our individual clients as well as our Board and senior leadership.

Ready to get started? Here's how:

Register your business

By registering with us our team will be able to contact you when we find opportunities that fit your products or services.
 

Update your business profile

Already a registered supplier? Keep your business profile up-to-date in our supplier system.
 

Review our inclusion and engagement page

Learn more about our commitment to inclusion and engagement, and how it helps us serve our customers through inclusive and collaborative partnerships.
 

Jackson® is the marketing name for Jackson Financial Inc., Jackson National Life Insurance Company® (Home Office: Lansing, Michigan), and Jackson National Life Insurance Company of New York® (Home Office: Purchase, New York).