Cyber security

Our cyber security philosophy

At Jackson, we take every precaution to ensure your information is as safe as possible. We recognize that security is a shared responsibility and strive to provide both our clients and financial professionals with the tools they need to understand and improve their security skills.

Reporting a security issue

If you or your clients with a Jackson account notice suspicious activity, please report it immediately. Constant vigilance, proactivity, and awareness of Jackson's Be SAFE program can help prevent fraud. 

New way to open secure emails from Jackson

Learn how to open secure messages from Jackson on desktop or mobile. 

Multi-Factor Authentication

Multi-Factor Authentication (MFA) adds another layer of security to help prevent anyone other than you from accessing your sensitive information online. Learn more about setting up MFA in this enrollment video.

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Jackson VoiceGuard

Jackson VoiceGuard is an integrated voice biometrics system that verifies callers to Jackson's customer service center.

Jackson® is the marketing name for Jackson Financial Inc., Jackson National Life Insurance Company® (Home Office: Lansing, Michigan), and Jackson National Life Insurance Company of New York® (Home Office; Purchase, New York).